Leak after leak shows that internal messages often escape the confines of a company's inboxes or Slack channels.
That reality demands a new set up strategies for leaders as they grapple with what it means when there's no such thing as purely internal communications anymore.
Writing for Inc., One Strategy Group Senior Principal Noah Levine lays out the five key considerations for leaders ahead of important internal communications. After all, it’s a delicate dance that founders have to manage as their companies grow and teams expand.
First on the agenda: Be intentional. Every moment you’re speaking with your team is an opportunity to move your company in a better direction — and by putting thought into those moments, you’re setting yourself up to take advantage of those opportunities.
Secondly, leaders should make sure that they maintain their unique voice. Internal communications shouldn’t sound like a press release — they should sound like you. Letting fear overrule authenticity is a recipe for an unmotivated, cynical team. What’s more, it’s a false choice between the two. You can still be yourself while also being thoughtful and deliberate about what you’re saying.
For Noah's three additional tips for internal communication, check out his op-ed in Inc.